athenaOne EHR

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athenaOne is a comprehensive solution that helps healthcare practices remain independent. It includes electronic health records, revenue cycle management, and patient engagement products that empower customers to deliver the best possible care and business outcomes.

Use of AI in athenaOne

AI has been a cornerstone of athenahealth's innovation since 2016, using machine learning, natural language processing, and generative models trained on 20+ years of data from 160,000+ clinicians across specialties.

athenaOne embeds artificial intelligence across clinical, patient engagement, and revenue-cycle workflows to boost efficiency, satisfaction, and financial outcomes.

Its core capabilities include:

Ambient notes uses generative AI to draft visit documentation automatically.
Automated document services scan and extract key data from faxes into patient charts.
Voice assistant (Nuance-powered) delivers hands-free chart navigation, dictation, and task completion.
Provider action prediction analyzes inbox items to suggest the next likely action with one click.

In the context of practice management:

Authorization prediction flags cases requiring prior authorizations.
Automated Insurance Selection populates payer information to reduce manual entry and denials.
Prior authorization streamlining pulls relevant chart details to expedite approvals.
Claim follow-up timing recommends optimal moments to contact payers for faster collections.

Continuous updates and strategic AI partnerships ensure practices access the latest features as soon as they’re released.

Software features

Appointment Management
Billing Management
Clinical Workflow
Document Management
Lab Integration
Medical Templates
Patient History
Patient Portal
Referrals
Reporting and Analytics
Scheduling
Voice Recognition

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Quick spec

Product details

Delivery Platform

Cloud

Additional Information

iOS App
Android App
Multi-Office

Compliance

HIPAA
ICD-10
CPT
HL7

Specialty

Cardiology
Family Medicine
Mental and Behavioral Health
Obstetrics and Gynecology
Orthopedics and Sports Medicine
Pediatrics
Podiatry

Practice Size

Solo Practice
1-10 Physicians
11-50 Physicians
Over 50 Physicians

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athenaOne EHR

Use of AI in athenaOne

Software features