Experity (formerly DocuTAP)

DocuTAP, originally a web-based EMR and practice management solution tailored for urgent care clinics, has evolved into Experity following its 2019 merger with Practice Velocity. This merger brought together two leaders in the urgent care technology space to provide an all-encompassing solution for on-demand healthcare. Experity now supports over 4,000 clinics across the U.S., offering enhanced features and services.

Timeline and rebranding journey

• 2019: DocuTAP merged with Practice Velocity to form Experity under the leadership of Dr. David Stern, the former CEO of Practice Velocity. Eric McDonald, DocuTAP's founder, transitioned to a strategic advisory role.
• 2020 and beyond: Experity expanded its offerings to include teleradiology, remote patient registration, and additional occupational medicine services.

Key features of Experity (Formerly DocuTAP)

Urgent Care-Focused EMR

Experity's EMR retains DocuTAP’s hallmark features, including:

• Streamlined workflows: Designed for quick adoption by part-time providers and locums.
• Concurrent charting: Enables multiple staff members to document simultaneously, improving cross-departmental collaboration.
• Template locking: Ensures consistency in patient care documentation.

Advanced practice management tools

• Patient check-in options: Online registration and streamlined scheduling queues.
• Real-time insurance verification: Minimizes administrative burden and enhances patient experience.
• Billing transparency: Clear, readable receipts improve patient satisfaction.

Revenue Cycle Management (RCM) Services

Experity's integrated RCM solutions extend beyond basic billing to include:

• Contract negotiation and credentialing assistance.
• Customized fee schedule creation.
• Comprehensive financial advisory for urgent care facilities.

Patient Engagement and Analytics

• Patient portals: Build trust and communication in care.
• Business Intelligence tools: Identify trends, improve operational efficiency, and boost patient outcomes.

Software features

• Appointment Management
• Billing Management
• Clinical Workflow
• Document Management
• EM Coding
• Patient Demographics
• Patient Portal
• Reporting and Analytics
• Scheduling

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